Text Messaging and Phone Calls Privacy Policy

Introduction

Full Time Movers values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect information when you opt in to receive text messages and phone calls from us.

By opting in to our messaging services, you agree to the communication practices described in this policy.

Information We Collect

When you opt in to receive text messages or phone calls from Full Time Movers, we may collect the following information:

Contact Details

Your phone number and any other contact information you choose to provide.

Communication Preferences

Your preferences regarding the types of messages you receive and how we contact you.

Interaction Data

Information about your interactions with our communications, including responses to messages.

Service Usage Data

Details related to your moving inquiries, estimates, appointments, scheduling, and service requests.

How We Use Your Information

We may use the information we collect for the following purposes:

Service Delivery

To send appointment confirmations, moving updates, reminders, estimates, and other service-related communications.

Customer Support

To respond to questions, provide assistance, and address concerns related to your move.

Service Improvement

To review and improve our communication processes and customer service.

Legal Compliance

To comply with applicable laws and regulations.

Sharing Your Information

Full Time Movers does not sell or rent your personal information. We do not share SMS consent or phone numbers with third parties or affiliates for their marketing purposes.

We may disclose information to service providers when necessary to support our communications and business operations, subject to applicable privacy requirements.

Your Rights and Choices

Opt-Out

You may opt out of SMS messages at any time by replying STOP to a message. You may also contact Full Time Movers directly to request removal from our communication list.

Access and Correction

You may contact us to request access to or correction of personal information we maintain about you, subject to applicable law.

Data Security

Full Time Movers uses reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, or loss. However, no method of electronic transmission or storage is completely secure.

SMS Terms and Conditions

1. SMS Consent

By providing your phone number and opting in through a Full Time Movers form or another supported method, you agree to receive the types of text messages described in the applicable consent disclosure.

SMS consent is not a condition of purchasing services.

2. Types of SMS Communications

Depending on your consent and interactions with Full Time Movers, you may receive messages about:

• Moving estimates and quote requests
• Appointment reminders and confirmations
• Moving schedules and service updates
• Billing and payment notifications
• Promotional messages, where you have provided the required consent

3. Message Frequency

Message frequency may vary depending on your inquiries, appointments, and communication preferences.

4. Messaging Fees

Message and data rates may apply depending on your mobile carrier and service plan.

5. Opt-In Methods

You may opt in to receive SMS messages through a website form, by selecting an applicable SMS consent checkbox, or through another method that clearly records your consent.

6. Opt-Out Method

You may stop receiving SMS messages at any time by replying STOP. You may receive a confirmation message acknowledging your request.

7. Help and Support

For assistance, reply HELP to a message or contact Full Time Movers using the details below.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• Message frequency may vary.
• Reply STOP to opt out.
• Reply HELP for assistance.
• SMS consent is not a condition of purchase.

Changes to This Policy

Full Time Movers may update this policy from time to time. Updates will be published on our website with the revised effective date where appropriate.

Contact Information

Full Time Movers

Phone: 888-988-3885 Email: support@fulltimemovers.com Website: https://fulltimemovers.com/